{"id":31503,"date":"2026-06-07T20:00:06","date_gmt":"2026-06-08T00:00:06","guid":{"rendered":"https:\/\/www.ontariohealthcoalition.ca\/?p=31503"},"modified":"2026-06-08T10:58:10","modified_gmt":"2026-06-08T14:58:10","slug":"these-seniors-homes-were-fined-for-their-failures-the-province-let-them-expand-anyway","status":"publish","type":"post","link":"https:\/\/www.ontariohealthcoalition.ca\/index.php\/these-seniors-homes-were-fined-for-their-failures-the-province-let-them-expand-anyway\/","title":{"rendered":"These Seniors Homes Were Fined for Their Failures. The Province Let Them Expand Anyway."},"content":{"rendered":"

(June 6, 2026) By: Inori Roy with data collection by Ilyass Mofaddel, The Local<\/p>\n

New analysis of government data shows that nearly a third of long-term care companies approved to expand or renew their operations by the Ministry of Long-Term Care were also fined for failing to meet provincial care standards.<\/em><\/p>\n

When the pandemic revealed the grim state of affairs inside Ontario\u2019s long-term care homes, advocates pointed to two decades of steady privatization as the cause. Seniors in for-profit homes were facing<\/span><\/a> more severe COVID outbreaks, and dying in greater numbers, than their peers in non-profit and municipal homes. Scholars and health care practitioners argued that the financialization of senior care had left those very seniors behind, in the pursuit of wealth for shareholders and expanding portfolios for the for-profit giants in the industry.<\/p>\n

After the pandemic, the provincial government promised more beds in long-term care to meet the needs of a rapidly aging population, and people hoped that the authorities deciding the future of the sector would take heed from the lessons of the pandemic. In the years since, that has appeared not to be the case. Now, new data analysis by The Local <\/em>reveals that 30 percent of the companies approved by the province to build and run the long-term care homes of tomorrow have been fined by the same government for what it determined were their failures to meet care standards.<\/p>\n

The Local<\/em>\u2019s analysis comes from cross-referencing information available on the province\u2019s public long-term care relicensing registry\u2014which lists<\/span><\/a> the Ministry of Long-Term Care\u2019s decision-making process for companies vying to either renew their long-term care operating licences or obtain new ones to build more homes\u2014and exclusive data obtained through a freedom of information request on administrative monetary penalties (AMPs) issued by the province. AMPs are fines that homes receive from the ministry when it determines that they\u2019ve repeatedly failed to meet a standard set by the 2021 Fixing Long-Term Care Act.\u00a0<\/strong><\/p>\n

The data reveals that between January 2022 and July 2025, the operators being approved for licence renewal have paid more than $570,000 in collective penalties to the province. This may be pocket change compared to the bottom lines of some of these companies, but it suggests a much bigger quality problem at their homes. For a home to be penalized, the Ministry of Long-Term Care must find it to have repeatedly failed to follow their directive. A base fine is $1,100\u2014meaning that $570,000 represents a vast number of persistent failures in the ministry\u2019s eyes. And because long-term care development, upgrading, and expansion are all underwritten by provincial funding, these findings mean that the same homes being penalized for their apparent failures by the Ministry of Long-Term Care are then being rewarded with millions in funding by the province.<\/p>\n

Among the worst offenders for ministry fines are for-profit companies Extendicare and Caressant Care, who, in part by virtue of their expansive portfolio of long-term care homes, have each racked up more than $100,000 in penalties since the province began fining homes in 2022. Extendicare is named as the licence-holder for ten proposed or approved long-term care projects on the ministry\u2019s list, and is tied to three more projects through its partnership with the wealth management firm Axium. These projects range from taking over an existing licence from a different company, to renewing an existing licence for another few decades, to putting shovels in the ground to build a new home.<\/p>\n

Caressant Care director Kayla Ritz said in a statement that the company \u201ccontinues proactive, organization-wide action to ensure we are meeting the high standards our residents deserve,\u201d adding that relicensing and redevelopment are a \u201cvital opportunity to modernize aging infrastructure and better serve the evolving needs of Ontario\u2019s seniors.\u201d Extendicare and Axium did not respond to The Local\u2019s request for comment.<\/p>\n

\u201cThe companies that were the most egregious performers during the pandemic\u2026in terms of poor inspections, in terms of taking the profits without providing the care\u2014those companies have now been the biggest winners,\u201d says Natalie Mehra, executive director of the Ontario Health Coalition. \u201cNothing happened to them, to penalize them at all, or to hold them accountable. They\u2019ve been rewarded\u2014and what\u2019s the lesson then, for a for-profit company?\u201d<\/p>\n

Also on the list are companies like Kindera Living (under its former name, Rykka Care Centres) and Southbridge\u2014large for-profit companies that own homes notorious for their high infection rates and deaths during the pandemic, and particularly for the conditions in which their residents died. Kindera was approved for an expansion and a 30-year licence renewal despite two of their homes requiring intervention from the Canadian Armed Forces during the pandemic and the company having been fined more than $37,000 since then. Southbridge is slated to build more than 1,600 new beds alongside renewing their licences to operate, redevelop, or take ownership of hundreds more\u2014but just last fall, the Ontario Superior court green-lit a class-action lawsuit against the company and a handful of other for-profit home operators, permitting plaintiffs to sue for alleged gross negligence. In those proceedings, Southbridge denied the allegations; they did not respond to The Local\u2019s request for comment.<\/p>\n

Cathy Parkes has been advocating for greater accountability in long-term care since her father, Paul Parkes, died at Southbridge\u2019s Orchard Villa<\/a> during the devastating first wave of COVID in 2020. During that phase of the pandemic, conditions in the Pickering home were appalling, with the Armed Forces reporting roaches and rotting food in the building, alarming failures in care by staff, and routine indignities imposed upon residents. Despite this, a little over a year later, Orchard Villa\u2019s parent company Southbridge was permitted to expand the home, renew its operating licence for 30 years, and change its name. In 2023, the minister for long-term care at the time permitted the home to develop a new 15-storey building with more than 500 beds. But as recently as last year, Orchard Villa was among the top ten homes in the province being written-up after the ministry found it failed to meet long-term care quality standards.<\/p>\n

\u201cIt felt like we had a chance to speak, but we weren\u2019t really heard,\u201d Parkes says of the relicensing consultation process with the ministry and Southbridge. During that time, a few years ago now, it had seemed like the ministry and the operators were focused only on the future, and blind to the home\u2019s past. \u201cWe were saying, \u2018But you have to look at the history, this home has not run things properly. How on earth can you give them more beds?\u2019 And it was ignored at every turn.\u201d<\/p>\n

After the pandemic, the Ford government promised 30,000 new long-term care beds and 15,000 upgraded beds to meet the massive demands of Ontario\u2019s aging population. The waitlist for long-term care is estimated to be 50,000 strong today. But critics say that the province seems willing to meet that goal at any cost, regardless of the quality of care the homes may provide.<\/p>\n

\u201cThe notion that competition creates quality really doesn\u2019t apply here,\u201d says Pat Armstrong, a York University professor emeritus and scholar on long-term care. In an environment of scarcity, where the population is aging more rapidly than long-term care homes are being developed, desperate people seeking care are forced to endure terrible conditions. Homes aren\u2019t incentivized to improve, and the province isn\u2019t incentivized to turn down any development opportunities. (The Local <\/em>could not find any proposals in the province\u2019s registry that appear to have been rejected. The Ministry of Long-Term Care did not respond to The Local\u2019s <\/em>request for comment.)<\/p>\n

\u201cYou\u2019re not supposed to renew or expand the licence of a place that has a bad record,\u201d Armstrong explains. \u201cSo it makes you wonder what constitutes that record.\u201d<\/p>\n

The Fixing Long-Term Care Act states that a licence to operate a long-term care home should only be issued if the past conduct of the owner indicates \u201cthat the home will be operated in accordance with the law and with honesty and integrity,\u201d and \u201dnot be operated in a manner that is prejudicial to the health, safety or welfare of its residents.\u201d<\/p>\n

The act also gives the ministry the option of taking into consideration \u201cthe balance between non-profit and for-profit long-term care homes\u201d when they make their licensing decisions. There\u2019s no indication this has been the case. New proposals and approvals have been posted to the province\u2019s licensing site in the last three years, but The Local\u2019s analysis shows the proportion of for-profit homes has remained steady since 2022, making up the majority of all proposed or approved projects as the Toronto Star reported at the time.<\/p>\n

Lisa Levin, chief executive officer of AdvantAge Ontario, the organization representing the province\u2019s non-profit homes, attributes this to the significant financial demands that come with proposing a new long-term care build or expansion. \u201cNot-for-profit homes, especially small, standalone operators, generally do not have the same access to equity as for-profit chains, which makes it harder to secure financing,\u201d she told The Local in an email. Government funding only kicks in later in the process, once the project has been approved, she wrote.<\/p>\n

In collecting data from the provincial registry, The Local did find new real estate developers and private equity companies entering the long-term care sector. Though there have been improvements in up-front funding by the province, Levin says, the not-for-profit sector cannot meaningfully keep pace with the overwhelming commercial interest in long-term care unless the province provides dedicated funding to support the early steps of a development proposal, alongside guaranteed financing programs and access to public land for non-profit homes.<\/p>\n

Unless there\u2019s a sea change in how the province makes decisions about senior care\u2014unless there is a real willingness to hold homes accountable for their failures, critics say\u2014the next generation of seniors will have to endure the same indignities as this one.<\/p>\n

In November 2025, redevelopment began at Orchard Villa in Pickering. Cathy Parkes can\u2019t bring herself to even drive by the site. \u201cTo go now and see them building would probably break my heart,\u201d she says. \u201cThere\u2019s no morality to any of this.\u201d<\/p>\n

Click here for the original article<\/a><\/span><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

(June 6, 2026) By: Inori Roy with data collection by Ilyass Mofaddel, The Local New analysis of government data shows that nearly a third of long-term care companies approved to expand or renew their operations by the Ministry of Long-Term Care were also fined for failing to meet provincial care standards. When the pandemic revealed […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"class_list":["post-31503","post","type-post","status-publish","format-standard","hentry","category-ohc-in-the-news"],"yoast_head":"\nThese Seniors Homes Were Fined for Their Failures. 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